For business owners with questions before they start.

Answers for business owners who want lower card fees without switching processors.

Short, plain answers about how Merchant Whisperer works, what it costs, and how your statement is handled.

See what you could save

Free 2-minute quiz. You keep your current processor.

About Merchant Whisperer

What is Merchant Whisperer?

Merchant Whisperer is a consultancy that helps businesses lower card processing fees with the processor they already use. We are not a processor, and we do not ask you to switch.

Do I have to switch processors?

No. You keep your current processor. The work happens with the processor you already use.

Who reviews my statement?

Your Merchant Whisperer reviews it. Merchant Whisperer was started by Travis Gomez. See the About page.

About your fees

What is processor markup?

Markup is the part of your card fees your processor sets. It sits on top of the network and card issuer costs that get passed through. Markup is the part that can be negotiated.

Do you lower interchange?

No. Interchange is set by the card networks. We look at the markup your processor adds on top.

What is Markup Mapping?

Markup Mapping is our 4-step method: Map the markup, Read the risk, Price the leverage, Negotiate.

No one can promise a processor won't review an account. Markup Mapping is built to lower the chance.

See what you could save

Free 2-minute quiz. You keep your current processor.

Cost and refunds

How is my savings estimate figured?

It is an estimate from your quiz answers about your card volume and current rate. Your statement sets the real number. No specific rate cut is promised.

What does the free fee recap include?

Your effective rate, the split between fixed costs and markup that may be negotiable, estimated savings, and your top flags.

What does the $29.95 report cost if you find nothing?

Nothing. Find it or it's free. If your full report doesn't flag at least one specific fee or markup on your statement worth raising with your processor, we'll refund your $29.95.

Can I get a refund on the consult?

Yes. Tell us within 7 days of your call and we'll refund your $300. Missed calls are not refunded unless you rescheduled before the call time. The full report is yours to keep.

Who will I pay?

Living Out US, LLC, doing business as Merchant Whisperer. Your card statement will show MERCHANT WHISPERER.

Your statement

Is my statement safe?

Upload one statement through our secure form. Never send card numbers or processor passwords. We never sell your info. Statements are deleted 90 days after upload.

Still have a question? Email [email protected].

See what you could save

Free 2-minute quiz. You keep your current processor.